Shop by phone
The Vacheron Constantin E-boutique is now available. Shop by phone, speak with our dedicated Concierge Service regarding your next purchase or explore a gift for your loved one, and benefit from a range of services when you purchase via the Vacheron Constantin E-boutique.
Gift
Looking for a special gift? All our creations are shipped beautifully packaged, and can include a personal gift message from you.
Whether it's a gift or a personal treat, our Concierge Service will be able to assist you with all your queries or provide personalized advice via phone.
Payment
The Vacheron Constantin E-Boutique accepts payment by credit cards or bank transfer.
We accept credit card payments via Visa, Mastercard, American Express, JCB and China Union Pay. We also accept bank transfer.
All data and payment information submitted through our E-boutique is safely secured by SSL encryption (https). We do not retain your payment information including credit card details.
We also offer 'Pay by Link' service, a secure link for payment.
For more information on the terms of your E-boutique purchases, please refer to the Vacheron Constantin Conditions of Sale or contact our Concierge Service for assistance.
Delivery
We are committed to making sure your purchases are delivered securely and at your convenience.
The Vacheron Constantin E-boutique offers an extensive selection of complimentary delivery* options.
- Same Day Delivery: Available if order is placed before 12:30 PM on Business Day
- Standard Delivery: 2 - 3 Business Day
- Boutique Pick Up: Within 1 - 2 Business Day
You may choose to pick up your order from the following Vacheron Constantin boutiques.
Return & Exchange Policy
Enjoy complimentary returns for exchange or refund within 30 days of your purchase.
Please contact our Concierge Service to arrange your return or exchange.
The return or exchange of products purchased via our E-boutique must be returned to the original place of purchase. Products purchased at a Vacheron Constantin Boutique or a Vacheron Constantin authorized retailer will not be accepted.
Engraved or personalized timepieces cannot be returned or exchanged.
Kindly refer to our Conditions of Sales for more information on the terms and conditions of return and exchanges, or contact our Concierge Service.
Collections
Our brand's philosophy is to meet expectations by designing timepieces as technically impressive as they are aesthetically stunning.
Experience our watches in person
Come feel the craftsmanship of true watchmaking on your wrist at one of our boutique locations around the world.